FAQs

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89 articles in this collection
Written by Jamie Lubiner
Registration

Can attendees cancel their own registration?

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Written by Jamie Lubiner
Updated over a week ago

Will I get charged for attendees whose registration is cancelled?

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Written by Jamie Lubiner
Updated over a week ago

What is the quick login function?

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Written by Jamie Lubiner
Updated over a week ago

The registration page says "Event Registration Is Not Available." What's wrong?

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Written by Jamie Lubiner
Updated over a week ago

If an attendee has registered and paid, can we issue a refund if they decide choose a cheaper pass?

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Written by Jamie Lubiner
Updated over a week ago

How long will it take for a registrant's refund to be processed?

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Written by Jamie Lubiner
Updated over a week ago

How do I enable an attendee to register instantly?

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Written by Jamie Lubiner
Updated over a week ago

How do I disable event registration?

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Written by Jamie Lubiner
Updated over a week ago

How do I determine the fees I am being charged per registration?

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Written by Jamie Lubiner
Updated over a week ago

How do I change the pass of a registered attendee?

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Written by Jamie Lubiner
Updated over a week ago

How do I download a registration list?

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Written by Jamie Lubiner
Updated over a week ago

Can I set a capacity on the amount of passes sold at my event?

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Written by Jamie Lubiner
Updated over a week ago

How do I change the capacity of an event?

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Written by Jamie Lubiner
Updated over a week ago

How do I create add-on passes?

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Written by Jamie Lubiner
Updated over a week ago

Can I apply a cancellation fee when I cancel someone’s registration?

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Written by Jamie Lubiner
Updated over a week ago

How do I set up pricing periods?

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Written by Jamie Lubiner
Updated over a week ago

Can I add company information to invoices?

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Written by Jamie Lubiner
Updated over a week ago

Can I offer a discount if someone purchases multiple passes?

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Written by Jamie Lubiner
Updated over a week ago

Can attendees upload files during registration?

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Written by Jamie Lubiner
Updated over a week ago
Website

Why is the code I added to my website script in Site Settings not working?

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Written by Jamie Lubiner
Updated over a week ago

What is the "At a Glance" function?

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Written by Jamie Lubiner
Updated over a week ago

What are theme colors?

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Written by Jamie Lubiner
Updated over a week ago

I pasted text from Word into the Full Text Editor. Why is the formatting different?

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Written by Jamie Lubiner
Updated over a week ago

How do I promote a YouTube video on my event site?

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Written by Jamie Lubiner
Updated over a week ago

How do I embed a Twitter widget?

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Written by Jamie Lubiner
Updated over a week ago

How do I embed a Google Map on my event site?

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Written by Jamie Lubiner
Updated over a week ago

How do I customize text using inline styles?

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Written by Jamie Lubiner
Updated over a week ago

How do I customize social sharing links?

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Written by Jamie Lubiner
Updated over a week ago

How do I create my own website templates?

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Written by Jamie Lubiner
Updated over a week ago

How do I configure Image Presets?

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Written by Jamie Lubiner
Updated over a week ago

How do I choose my own speaker order?

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Written by Jamie Lubiner
Updated over a week ago

How do I add dropdown menus to my event site?

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Written by Jamie Lubiner
Updated over a week ago

How do I add a LinkedIn Insight Tag?

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Written by Jamie Lubiner
Updated over a week ago

Can I make my Event Portal private?

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Written by Jamie Lubiner
Updated over a week ago

Can I hide an event from my event listing or calendar?

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Written by Jamie Lubiner
Updated over a week ago

Can I copy an image from one event to another?

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Written by Jamie Lubiner
Updated over a week ago

Can I check-in registrants that access a webinar or video link automatically?

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Written by Jamie Lubiner
Updated over a week ago

Can I add custom Google fonts?

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Written by Jamie Lubiner
Updated over a week ago

How do I link to an image with a secure URL?

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Written by Jamie Lubiner
Updated over a week ago

Can I add an event calendar to my Portal site?

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Written by Jamie Lubiner
Updated over a week ago

How do I use Google Analytics and Campaign URL Builder to set up link tracking?

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Written by Jamie Lubiner
Updated over a week ago

Can I add a "Print/PDF" button?

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Written by Jamie Lubiner
Updated over a week ago