Upon entering Virtual Experience room, within the Chat Panel, select the Q&A tab.

On this interface, you can:

As a moderator, you are able to turn off or on the permissions for Q&A. Under the arrow, you can adjust whether the Q&A is moderated or auto-published.
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New questions: This is where all new questions will appear. New questions are questions that have not been answered, responded to or published. These questions can only be seen by presenters, moderators and admins.

Answered questions: This is where all answered questions will appear. Unless published, answered questions will only show to the specific attendee who asked them as a private message.
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Published questions: This is where all published questions will appear. In Auto-Publish mode, questions will be published automatically. You can have this disabled in Moderated mode, where you will have to manually publish the questions. You can click Unpublish to unpublish the question and make in not visible to all your attendees.

(Publishing a question in your webinar will allow all attendees and presenters to view the question and the given answer in the Q&A section. If you choose to not publish a question you can still respond and the attendee will receive a private message with your response to their question.)

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Archive questions: This is where all archived questions will appear. You can also delete questions. To archive, click the three dots on a question and then Archive. This will move the question to the Archive section.

(Archiving a question will remove it from the visible Q&A section for attendees but will still be visible to the presenter and/or host.)

Priority questions: Moderators and Admins are able to mark questions as priority for Presenters to prioritize during discussions or events. To enable this, toggle on Q&A: Enable Priority Questions under the Audience Engagement section on the Manage Webinar dashboard.

Priority questions are not published, so they will not be visible to your audience. Click Mark as Priority to move to the Priority section, where you can answer, publish or delete. You can unmark questions as priority by clicking Cancel Priority.

Only presenters will be able to see priority questions and can be rearranged based on preference with the 6 dots.

After your webinar, you are able to download your chat, poll, and Q&A transcripts:
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1. In your event project dashboard, navigate to the Reports & Analytics tab on the left-hand sidebar. Then select the "Reports" menu item under "Virtual Experience".
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2. Then select the "Download XLS" button next to the timeslot you wish to export a report for.
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