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Off-Boarding Organizations and Events When an Account Expires
Off-Boarding Organizations and Events When an Account Expires

A description of how expired accounts are off-boarded from the Attendease platform

Troy Kasting avatar
Written by Troy Kasting
Updated over a week ago

When a customer's subscription expires, their account becomes inactive right after the subscription expiry date. Attendease will then run several processes to off-board the account and close it.

The following will automatically occur when an account becomes inactive:

  • Attendease removes all admin user access to the Attendease Dashboard.

  • Attendease archives the organization (and all business units) so it is no longer accessible via the dashboard or via the API.

  • Attendease archives all events (in the organization and all business units) so they are no longer accessible via the dashboard or via the API.

  • Attendease obfuscates all personally identifiable information across the root organization's business units and events.

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